Privacy & Terms
Last updated: June 2026
Privacy Policy
This policy explains how 13th Street collects, uses and protects personal information submitted through this website. It applies to information provided via the contact form at 13th-street.co.
13th Street is operated out of South Africa. This policy is governed by the Protection of Personal Information Act 4 of 2013 (POPIA).
What is collected
When you submit an enquiry through the contact form, the following information is collected: your first and last name, email address, and contact number. You may also include a short note about what you want to discuss. No other personal information is collected through this website.
How it is used
The information submitted is used solely to respond to your enquiry. It is not used for marketing, not added to any mailing list, and not shared with third parties. There are no automated follow-up sequences, no CRM platform, and no third-party marketing tools connected to this form.
Storage and retention
Enquiry data is received directly via email. It is not stored in a third-party database beyond what your email provider retains in the normal course of email delivery. Information is retained only for as long as it is relevant to the enquiry.
Cookies and tracking
This website does not use analytics cookies, advertising cookies, or tracking pixels. No cookie consent is required because no non-essential cookies are set. The site is hosted on Vercel, which may set technical cookies necessary for page delivery. These do not identify you personally.
Your rights under POPIA
You have the right to:
- request access to personal information held about you
- request correction of inaccurate information
- request deletion of your information
- object to the processing of your information
To exercise any of these rights, contact cj@13th-street.co. Requests will be responded to within a reasonable time and in accordance with POPIA.
Terms of Use
No professional relationship
Nothing on this website constitutes professional, legal, financial or business advice, and nothing creates a professional relationship between you and 13th Street. Submitting an enquiry does not create any obligation on either party. An engagement begins only when formally agreed in writing.
Confidentiality of enquiries
Information you share through the contact form is treated as confidential. It will not be discussed with third parties, referenced in any public material, or used for any purpose other than responding to your enquiry.
Website content
The content on this website is provided for general information only. While reasonable care is taken to keep it current and accurate, no warranty is given as to its completeness or fitness for any particular purpose. 13th Street reserves the right to change, update or remove content at any time without notice.
Availability
This website is provided on an as-available basis. No guarantee is made as to uninterrupted access. 13th Street is not liable for any loss resulting from the website being unavailable.
Governing law
These terms are governed by the laws of the Republic of South Africa. Any disputes arising from the use of this website are subject to the jurisdiction of the South African courts.